TY  - BOOK
AU  - Open University
TI  - Improving performance: sessions 7-10
SN  - 978-0749257172
U1  - 658.3 OUP 
PY  - 2003///
CY  - UK
PB  - Open University
KW  - Human Resource Management
N1  - 7.A strategic view of performance
8.Marketing innovation
9.The design of new products, processes and services
10.Managing for innovation
ER  -