Zeithaml, Valarie Et.al. <br/><br/>
Services marketing: Integrating customer focus across the firm 

 - 8 
 - Chennai  McGraw Hill  2018 
 - xxxvi, 582p.  24 cm ; Pbk 
<br/><br/> Gratis 
<br/><br/><label>ISBN: </label>978-9353160777 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing
<br/><br/><label>Dewey Class. No.: </label>658.804 ZEI