TY  - BOOK
AU  -  Zeithaml, Valarie Et.al.
AU  - Valarie A Zeithaml,; Mary Jo Bitner,; Dwayne D Gremler,; Ajay Pandit
TI  - Services marketing: Integrating customer focus across the firm
SN  - 978-9353160777
U1  - 658.804 ZEI 
PY  - 2018///
CY  - Chennai
PB  - McGraw Hill
KW  - Marketing
N1  - Gratis
ER  -