TY  - BOOK
AU  - Kumar, Alok; Sinha, Chhabi & Sharma, Rakesh
TI  - Customer relationship management: concepts & application
SN  - 9788177226225
U1  - 658.812 KUM 
PY  - 2019///
CY  - New Delhi
PB  - Biztantra
N1  - Gratis
ER  -