Hochschild, Arlie Russell

Managed heart: commercialization of human feeling / The managed heart: commercialization of human feeling Arlie Russell Hochschild - Berkeley, Calif. University of California Press 2012 - xx, 327 p. 22 cm.

TB1965/03
$29.95


9780520272941 (pbk.)


Emotions--Economic aspects.
Work--Psychological aspects.
Employee motivation.

152.4 HOC