TY  - BOOK
AU  - Hochschild,Arlie Russell
TI  - Managed heart: commercialization of human feeling
SN  - 9780520272941 (pbk.)
U1  - 152.4 HOC 
PY  - 2012///
CY  - Berkeley, Calif. 
PB  - University of California Press
KW  - Emotions
KW  - Economic aspects
KW  - Work
KW  - Psychological aspects
KW  - Employee motivation
N1  - TB1965/03
$29.95

ER  -