TY - BOOK AU - Gummesson,Evert TI - Total relationship marketing SN - 9780750686334 (pbk.) U1 - 658.812 GUM PY - 2012/// CY - London PB - Routledge KW - Relationship marketing KW - Marketing--Management N1 - Atlantic 3012893/01 £ 48.99 ER -