TY  - BOOK
AU  - Bordoloi,Sanjeev
AU  - Fitzsimmons,James A.
AU  - Fitzsimmons,Mona J.
TI  - Service management: operations, strategy, information technology
SN  - 9789355324870 (pbk.)
U1  - 658 BOR 
PY  - 2023///
CY  - Chennai
PB  - McGraw Hill Education
KW  - Service industries
KW  - Management
N1  - McGraw Hill
DAQ46718/11
Rs.995/-
ER  -