Krishnamurthy, Mathangi

1-800-worlds: the making of the Indian call centre economy / One-eight hundred worlds Mathangi Krishnamurthy - New Delhi, Oxford University Press, 2018 - xv, 233 pages ; 23 cm.

TB4282
Rs.995/-

9780199476053 (hbk.)

Library of Congress -- New Delhi Overseas Office


Call centers--Employees.--India
Call centers--Economic aspects--India.
Customer services--India.

330.0954 KRI