TY - BOOK AU - Krishnamurthy,Mathangi TI - 1-800-worlds: the making of the Indian call centre economy SN - 9780199476053 (hbk.) U1 - 330.0954 KRI PY - 2018/// CY - New Delhi PB - Oxford University Press KW - Call centers KW - India KW - Employees KW - Economic aspects KW - Customer services N1 - TB4282 Rs.995/- ER -