Lent, Robin Selling luxury: connect with affluent customers, create unique experiences through impeccable service, and close the sale / Robin Lent and Genevieve Tour - Hoboken, Wiley, c2009. - xvii, 158 p. ; 24 cm. Atlantic3013814/01$ 31.95 ISBN: 9780470457993 (hbk.) Subjects--Topical Terms: Customer services.Affluent consumers.Luxury goods industry. Dewey Class. No.: 658.85 LEN