Beyond total quality management: toward the emerging paradigm /
Bounds Greg, Lyle Yorks, Mel Adams and Gipsie Ranney.
- New York, McGraw-Hill, 1994.
- xxviii, 817 Pages, 24 cm.
- McGraw-Hill series in management .
Gratis T. V. Subramanian
9780071132381 (pbk.)
Quality management Quality control Total quality management Administration