TY - BOOK AU - Jayaraman, M S AU - Natarajan, Ganesh TI - Implementing BPR: an agenda for the CEO / SN - 9780074631959 (hbk.) U1 - 658.4063 JAY PY - 1996/// CY - New Delhi PB - Tata Mcgraw Hill N1 - Gratis T.V. Subramanian ER -