Ratnayake, C.V et al. <br/><br/>
Customer complaining behavior in retailing:an empirical study among young retail customers 
 2008 

 -  2008 
 - 03-08  V.  38  Issue.   8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing
<br/><br/><label>Subjects--Index Terms: </label>Customer Complaining Behavior;Retail sector;Retail Customers;