D Cruz, Premilla and Noronha, Ernesto <br/><br/>
Doing Emotional Labour: the experiences of Indian Call Centre Agents 
 2008 

 -  2008 
 - 131-147  V.  9  Issue.   1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Subjects--Index Terms: </label>Labour market;Service workers;Call Centers;BPOs;India;