Gupta, M P and Shukla, Sonal <br/><br/>
Learnings from Customer Relationship Management(CRM) implementation in a bank 
 J5137  2002 

 -  2002 
 - 99-122  V.  3  Issue.   1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Managenment
<br/><br/><label>Subjects--Index Terms: </label>Customer Relationship Management(CRM);Banking;