Liang, Chiung Ju <br/><br/>
Do loyal and more involved customers reciprocateretailers relationship efforts? 
 2008 

 -  2008 
 - 63-90  V.  08  Issue.   01 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Management
<br/><br/><label>Subjects--Index Terms: </label>Retailer;Financial bonding;Consumer behaviour;Consumer attitudes;4