Ruiqi, Zhou and Adrian, Pritchard <br/><br/>
Using SERVQUAL to measure the service quality of travel agents in Guanzhou, South China 
 2009 

 -  2009 
 - 87-108  V.  9  Issue.   1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Subjects--Index Terms: </label>Travel Agent;Travellers;China;