Perera, H.S.C et al. <br/><br/>
Application of retail services quality scale to Sri Lankan supermarkets: an empirical study 
 2008 

 -  2008 
 - 13-18  V.  38  Issue.   10 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing
<br/><br/><label>Subjects--Index Terms: </label>Retail Services;Customer Relationship;Service Quality;Quality;Sri lanka;