Vanniarajan, T. and Anbazhagan, B. <br/><br/>
Service quality in commercial banks: customers perspective 
 J8499  2008 

 -  2008 
 - 153-168  V.  6  Issue.   3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Subjects--Index Terms: </label>Service quality;Commercial banks;Customer perspective;