Frank,Robert J. et al. <br/><br/>
When your competitor delivers more for less 
 2004 

 -  2004 
 - 49-59  V.    Issue.   1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Finance
<br/><br/><label>Subjects--Index Terms: </label>Economic performance;Trade;High quality;Shifts to value;Electornics manufactures;Competition;Quality;Service;Convenience;