Taxak, Ramesh H. and Kaur, Manjeet <br/><br/>
Service quality perceptions: a case study of banking services 
 2009 

 -  2009 
 - 80-93  V.  6  Issue.   1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banking and Management
<br/><br/><label>Subjects--Index Terms: </label>Customer satisfaction;Banking;Public and private sector;Mean;Standard;