Kumar, Sushil and Singh, Shailendra <br/><br/>
Customer service and the dilemma of product warranty: a case of fastTrack motors India Limited 
 J8013  2007 

 -  2007 
 - 27-44  V.  4  Issue.   1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Subjects--Index Terms: </label>Fast Track Motors;Customer Service;Customer rates faction;Dealership Management;Difficult customer;Emotional intelligence;Anger Management;India;