Vanniarajan, T. and Manimaran, S. <br/><br/>
Managing service quality in commercial banks: a gender focus 
 J8666  2008 

 -  2008 
 - 51-63  V.  4  Issue.   2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Subjects--Index Terms: </label>Service quality in banks;Banking industry;Chi square analysis;