Adler, Ronald B; Rodman, George <br/><br/>
Understanding human communication 

 - 7 
 -  Irwin McGraw-Hill  2000 
 - xxi, 429p. + app 
<br/><br/><label>ISBN: </label>0-15-057314-1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business Communications