Alder, Harry <br/><br/>
Mind to mind marketing: communication with 21st century customers 

 - London  Kogan Page  2001 
 - iii, 252p. 
<br/><br/><label>ISBN: </label>0-7494-3366-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relations