Emotional intelligence at work: a professional guide
- New Delhi Response Books 2001
- 198p. 21 cm ; Pbk
Rs.195/-
Emotional Intelligence The Concept -- Emotional Intelligence and Your Personality -- Can EQ Be Developed? -- Emotional Skills that Managers Should Learn -- Emotional Intelligence The Empirical Evidence -- Guidelines for Training and Development -- Know Your EQ Emotional Quotient Test -- The EQ Test-Developed by N.K. Chadha and Dalip Singh.
Emotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key determinant to professional success in today's high-stress environment. This third, thoroughly revised edition of an highly acclaimed book is an essential guide to recognize, understand and manage emotions