TY - BOOK AU - Singh, Dalip TI - Emotional intelligence at work: a professional guide SN - 978-0761994572 PY - 2001/// CY - New Delhi PB - Response Books KW - Psychology KW - Emotional intelligence KW - Reasoning N1 - Rs.195/-; Emotional Intelligence The Concept -- Emotional Intelligence and Your Personality -- Can EQ Be Developed? -- Emotional Skills that Managers Should Learn -- Emotional Intelligence The Empirical Evidence -- Guidelines for Training and Development -- Know Your EQ Emotional Quotient Test -- The EQ Test-Developed by N.K. Chadha and Dalip Singh N2 - Emotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key determinant to professional success in today's high-stress environment. This third, thoroughly revised edition of an highly acclaimed book is an essential guide to recognize, understand and manage emotions ER -