Bicheno,John; Gopalan, M.R <br/><br/>
Management guide to quality and productivity 

 - New Delhi  Wheeler Pub  2000 
 - viii, 158p. 
<br/><br/><label>ISBN: </label>81-7544-220-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management