Evans, James R; Dean, James W <br/><br/>
Total quality: management, organization and strategy 

 - 2 
 - Singapore  Thomson Asia Pte Ltd.,  2000 
 - vii, 376p. 
<br/><br/><label>ISBN: </label>981-240-068-0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management