Aalst, Wil van der; Hee Kees Max van <br/><br/>
Work flow management: models, methods and systems 

 -  MIT Press  2002 
 - xvi, 368p. 
<br/><br/><label>ISBN: </label>0-262-01189-1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production Management