Peppers, Don; Rogers, Martha <br/><br/>
One to one: B2B customer development strategies for the business to business world 

 - New York  Doubleday/Currency  2001 
 - xix, 347p. 
<br/><br/><label>ISBN: </label>0-385-49409-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relations