Frost, Chris [et al] <br/><br/>
Operational risk and resilience: understanding and minimizing operational risk to secure shareholder value. 

 - Oxford  Butterworth Heinemann  2001 
 - xi, 306p. 
<br/><br/><label>ISBN: </label>0-7506-4395-1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Strategic Management