Ahmed, Pervaiz K;  Rafiq Mohammed <br/><br/>
Internal marketing: tools and concepts for customer-focused management 

 - Oxford  Butterworth Heinemann  2002 
 - x, 299p. 
<br/><br/><label>ISBN: </label>0-7506-4838-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relations