Guaspari, John <br/><br/>
I know when I see it: a modern fable about quality 

 - New York  Amacom  1985 
 - 78p. 
<br/><br/><label>ISBN: </label>0-8144-5787-8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management