Ishikawa, Kaoru <br/><br/>
What is total quality control? the Japanese way 

 - New Delhi  Prentice Hall Inc  1981 
 - 215p. 
<br/><br/><label>ISBN: </label>0-13-952433-9 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management