Schuster, Camille P; Dufek, Donald F <br/><br/>
Consumer ... or else: consumer centric business paradigms 

 - New York  International Business Press  2003 
 - xix, 169p. 
<br/><br/><label>ISBN: </label>0-7890-1569-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relations