Besterfield D.H et al <br/><br/>
Total quality management 

 - 3 
 - Delhi  Pearson Education Asia Pvt. Ltd  2003 
 - xi, 640p.  24 cm ; Pbk 
<br/><br/><label>ISBN: </label>9788131732274 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management
<br/><br/><label>Dewey Class. No.: </label>658.562 BES