TY  - BOOK
AU  - High, Jana L.
TI  - High-tech etiquette: perfecting the art of plugged in politeness
SN  - 81-7649-613-8
PY  - 2004///
CY  - New Delhi
PB  - Viva Books
KW  - Telephone etiquette
KW  - electronic mail(e-mail) etiquette
ER  -