Evans, James R; Dean, James W <br/><br/>
The management and control of quality organization and strategy 

 - 6 
 - Ohio  Thomson South Western  2004 
 - XXII+760+App.+index 
<br/><br/><label>ISBN: </label>0-324-22503-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management