Gittell, Jody Hoffer <br/><br/>
The Southwest Airline way: using the power of relationships to achieve high performance 

 - New Delhi  Tata McGraw Hill  2003 
 - XVI+319 
<br/><br/><label>ISBN: </label>0-07-059844-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT