Poirier, Charles C.; Walker, Ian <br/><br/>
Business process management applied: Creating the value managed enterprise 

 -  J. Ross Publishing  2005 
 - XIX+240 
<br/><br/><label>ISBN: </label>1-932159-33-9 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Shareholder value