Plaster, Gary; Alderman, Jerry <br/><br/>
Beyond six sigma; profitable growth through customer value creation 

 - Chichester  John Wiley & Sons  2006 
 - XVI+303 
<br/><br/><label>ISBN: </label>0-471-68151-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management--Quality