Creech, Bill <br/><br/>
The five pillars of TQM: how to make total quality management work for you 

 - New York  Truman Tally Books  1994 
 - 549 
<br/><br/><label>ISBN: </label>0-525-93725-0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality