Mahapatra, Tapas; Roy, Nivedita <br/><br/>
Business processes mining and management: an introduction 

 - Hyderabad  ICFAI, Institute  2005 
 - III+223 
<br/><br/><label>ISBN: </label>81-7881-792-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge Management