Rao, Janardhan N and Kumar, Deepak Eds. <br/><br/>
Knowledge management in the services sector 

 -  ICFAI University  2006 
 - x; 305 
<br/><br/><label>ISBN: </label>81-314-0502-8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management