TY - BOOK AU - Bavakutty, M; Majeed, K.C.Abdul TI - Methods for measuring quality of libraries SN - 978-817000439X PY - 2005/// CY - New Delhi PB - Ess Ess Pub. KW - Library science KW - Libraries--Evaluation KW - Libraries -- Standards N1 - Rs.650/- N2 - There are several methods or tools or techniques to measure , control and improve the quality of a library. The quality can be perceived from the organizational level or user level or both, but the perceptions of a library user is most important as the quality of a library has been defined as the gap between the expectations of the user and the services of a library. The main objective of writing this book is to make the practising librarians acquainted with the various methods of measuring the quality of libraries ER -