Porter, L J; Tanner, S J <br/><br/>
Assessing business excellence. 

 - 2 
 - Amsterdam  Elsevier Publishing Company  2004 
 - ix+451 
<br/><br/><label>ISBN: </label>978-81-312-1336-0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>BUSINESS  MANAGEMENT