Amin, Samia; Das, Jishnu; Goldsetein, Markus Ed. <br/><br/>
Are you being served?: new tools for measuring service delivery 

 - Washington DC  World Bank  2008 
 - xxiii, 423 p. 
<br/><br/><label>ISBN: </label>978 0 8213 7185 5 
<br/><br/><label>Subjects--Topical Terms: </label><br/>HEALTH