Omachonu, Vincent K; Ross, Joel E. <br/><br/>
Principles of total quality management 

 - Reprint 
 -  CRC Press  2008 
 - xviii, 493 p. 
<br/><br/><label>ISBN: </label>1 57444 326 7 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management